Orders & Shipping
How long does shipping take?
All prints are made to order and produced within 5 business days. Once shipped, ground delivery typically arrives within 5 to 7 business days.
Where do you ship from?
Orders ship from our partner facilities in Quebec, Canada and New York, USA, ensuring quick delivery with no import fees or local taxes for U.S. customers.
Do you offer free shipping?
Yes, we offer free ground shipping within the U.S. and Canada. Air shipping is available for Hawaii, Alaska, and Puerto Rico at an additional cost.
Can I track my order?
Yes, absolutely. Once your order has shipped, you’ll receive a tracking number by email so you can follow its delivery progress.
Do you offer a satisfaction guarantee?
Yes! Every purchase is backed by our 15-day satisfaction guarantee. If you’re not completely happy, we’ll make it right.
What is your return policy?
We offer a 15-day return policy on canvases. If you’re not satisfied, contact our support team to arrange a return or exchange.
Product Information
What materials are your canvases made from?
Each piece is printed on museum-grade matte canvas (410 gsm) that captures the depth and texture of the original artwork. Every canvas is hand-stretched over a solid pine frame for a refined gallery finish. Canvas depth varies by size: 0.75 inch for small formats and 1.5 inches for medium and large.
Are the prints ready to hang?
Yes! Each canvas comes with a hanging wire and felt pads to protect your walls. Simply unpack and hang.
What’s the difference between a canvas and a poster?
- Canvas Prints: Premium giclée prints on stretched, high-quality canvas over a wooden frame, ready to hang.
- Posters: Printed on museum-grade matte paper, ideal for custom framing.
Where are your products made?
Our artworks are produced in Quebec, Canada and New York, USA, ensuring high quality and local fulfilment for North American customers.